Get in Touch

Have questions about our handcrafted gifts or need help with a custom order? We're here to help you find the perfect handmade treasure.

Contact Information

We'd love to hear from you! Reach out using any of the methods below, or fill out our contact form, and a member of our artisan team will get back to you within 24 hours.

Visit Our Workshop

123 Vintage Lane
Craftsville, CA 90210
United States

Call Us

+17196866679

Monday-Friday: 9am-5pm PST
Saturday: 10am-4pm PST
Sunday: Closed

Email Us

General Inquiries: [email protected]

Custom Orders: [email protected]

Support: [email protected]

Connect With Us

Send Us a Message

Find Our Workshop

Map to our location

Visit our workshop to see our artisans at work and browse our full collection of handcrafted treasures.

Get Directions

Frequently Asked Questions

What are your shipping times?

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Standard shipping within the continental US takes 3-5 business days. For personalized items, please add 3-5 days for production time. International shipping varies by location, typically 7-14 business days.

Can I return a personalized item?

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Due to their custom nature, personalized items cannot be returned unless there is a defect or error on our part. Non-personalized items may be returned within 30 days in their original condition.

How do I care for my handcrafted items?

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Each item comes with specific care instructions. In general, wooden items should be kept away from excess moisture and direct sunlight. Leather items benefit from occasional conditioning. Textile items have washing instructions on their tags.

Do you offer gift wrapping?

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Yes! All items come in our signature vintage-inspired packaging. For an additional $5, we offer premium gift wrapping with custom paper, ribbon, and a handwritten note.

Can I track my order?

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Absolutely! Once your order ships, you'll receive an email with tracking information that allows you to monitor your package's journey to your doorstep.